NextMD is a convenient and efficient way for medical staff to provide the best individualized care. The chart system also provides the best security for medical facilities and patients with a multi-step authentication process. Because patients can request or cancel appointments, request prescription refills, and get test results and referrals online, medical staff have more time to improve patient care and experience. Providers send and receive messages on a system that also contains the patient’s medical charts and information. NextMD (or NextGen) patient portals provide medical staff an avenue of direct communication with their patients.